Warranty Policy

Last Updated: December 6, 2025

Thank you for shopping with BodPeace, operated by Point B to C LLC.
We stand behind the quality of our products and want you to feel confident in your purchase.
This Warranty Policy outlines your rights, warranty coverage, exclusions, and the claim process in accordance with U.S. consumer protection laws, including the Magnuson-Moss Warranty Act.

1. 30-Day Satisfaction Guarantee

All BodPeace products come with a 30-day customer satisfaction guarantee beginning on the date of delivery.

If your product arrives damaged, defective, or not functioning as described, we will:

  • Replace the item
     OR
  • Issue a refund

(subject to evaluation under our Return & Refund Policy)

To qualify, you must notify us within 30 days of delivery.

2. 1-Year Limited Warranty

BodPeace offers a 1-year limited warranty on most items purchased through BodPeace.com

This warranty covers:

  • Manufacturing defects
  • Structural defects
  • Electrical malfunction (for electronic items)
  • Components that fail under normal use
  • Workmanship issues

Warranty Period:

12 months from the date of delivery
for all eligible products.

This warranty does NOT extend to items purchased through unauthorized sellers.

3. What the Warranty Does NOT Cover

The following are NOT covered under BodPeace’s 1-Year Limited Warranty:

Normal wear & tear

Scratches, fading, surface-level cosmetic imperfections, etc.

Damage caused by misuse

Examples:

  • Dropping the item
  • Using incorrect power adapters
  • Overloading storage racks
  • Improper installation

Accidental damage

Water damage, fire damage, pets, or environmental conditions.

Unauthorized modifications

Repair attempts, alterations, cutting wires, repainting, etc.

Incorrect storage or maintenance

Humidity, improper cleaning chemicals, or negligence.

Third-party damages

Damage caused by carriers, installers, or unauthorized repair services.

Items without original proof of purchase

Warranty applies only with valid order verification.

4. Warranty Eligibility Requirements

To be eligible for a replacement under this warranty, the customer must provide:

  • Order number
  • Full name & email used at checkout
  • Clear description of the defect
  • Photo or video evidence
  • Proof that the issue occurred under normal use

We reserve the right to deny warranty claims that lack evidence or appear fraudulent.

5. Warranty Solutions

If your item qualifies for warranty protection, BodPeace will, at its discretion:

Replace the defective product

(identical model or equivalent alternative)

Replace the defective part

(if applicable and available)

Issue store credit

(if replacement is not possible)

Issue partial or full refund

in certain cases where replacement is not possible

Replacement is the primary remedy offered under this warranty.

6. Who Pays for Warranty Shipping?

If the item is defective due to manufacturer error:

We cover:

  • Return shipping
  • Replacement shipping

If the item is not defective:

The customer is responsible for:

  • Return shipping
  • Re-shipment costs

We do not reimburse shipping fees for non-defective items.

7. How to Submit a Warranty Claim

To file a warranty claim:

Email us at support@bodpeace.com

Include:

  • Order number
  • Name & contact information
  • Description of issue
  • Photos or videos of the defect

Our team will respond within 24–48 business hours

If approved, we will provide:

  • Return instructions (if required)
  • Replacement or refund options

Do not send items to our address without approval.

Unauthorized returns will not be processed.

8. Return Address

Point B to C LLC – BodPeace Returns,

1309 Coffeen Ave, STE 12878, Sheridan, Wyoming, 82801, United States.

Items sent without prior authorization may be rejected or discarded.

9. Your Legal Rights Under U.S. Law

This warranty is provided in compliance with U.S. consumer protection laws, including:

The Magnuson-Moss Warranty Act

This federal law regulates warranties on consumer products.
Under this act:

  • Manufacturers must clearly state warranty terms
  • Warranty disclaimers must be transparent
  • Customers have rights to fair warranty solutions

Our 1-Year Limited Warranty follows all applicable requirements.

State Laws May Provide Additional Rights

Some states do not allow:

  • Limitations on implied warranties
  • Exclusions for incidental or consequential damages

In those states, customers may have additional rights beyond what is stated here.

10. Disclaimer of Implied Warranties

To the fullest extent permitted by U.S. law, BodPeace disclaims:

  • Implied warranties of merchantability
  • Implied warranties of fitness for a particular purpose

This warranty is limited to the express terms listed in this document.

11. Limitation of Liability

BodPeace and Point B to C LLC are not liable for:

  • Loss of use
  • Lost profits
  • Incidental or consequential damages
  • Damages from improper installation
  • Damages caused by third-party services
  • Improper voltage or electrical misuse
  • Personal injury due to unsafe usage

Our liability is limited strictly to the replacement or refund of defective products.

12. Exclusions for Non-U.S. Customers

BodPeace currently ships only within the United States.

This warranty applies only to:

International claims are not supported.

13. Customer Responsibilities

Customers must:

  • Use products according to instructions
  • Maintain proper care and storage
  • Provide accurate proof of defect
  • Follow safety guidelines
  • Cooperate during troubleshooting
  • Submit claims within warranty terms

Failure to follow these may void the warranty.

14. Company Information

BodPeace is a brand operated by the company Point B to C LLC

Registered Company Name: Point B to C LLC

Company Registration Number: 2024-001428624

EIN Number: 99-2059551

Registered Address: Cloud Peak Law, LLC, 1095 Sugar View Dr, Ste 500, Sheridan, Wyoming, 82801, United States.

Mailing Address: 1309 Coffeen Ave, STE 12878, Sheridan, Wyoming, 82801, United States.

Email: support@bodpeace.com

Phone: +1 787-567-3513

Business Hours: 7:00 AM–6:00 PM (Monday to Friday), (GMT-06:00) Central Standard Time (Chicago).

15. Policy Updates

We may update this Warranty Policy at any time to reflect:

  • Product changes
  • Legal requirements
  • Operational improvements
  • Better customer experience
  • Regulatory updates

Updates will be indicated by the “Last Updated” date at the top of this page.

Your continued use of our website signifies acceptance of any updated terms.